For-profit colleges under fire for recruiting practices

Students allowed to enroll with no proof they finished high school

BY MICHAEL VASQUEZ
MIAMI HERALD/TNS

It’s a term that sounds like a street crime: “Snatch and grab.”

At Miami’s FastTrain College, that’s how some employees described the recruiting of students.

FastTrain’s seven campuses were closed after a 2012 FBI raid, but not before they raked in more than $35 million in government Pell grants and loans.
FastTrain’s seven campuses were closed after a 2012 FBI raid, but not before they raked in more than $35 million in government Pell grants and loans.

Prosecutors say FastTrain’s recruiters would drive around poor neighborhoods trying to cajole the men on street corners or at bus stops into jumping into a car for a trip to the school.

“It’s called snatch and grab, man, snatch and grab, baby,” Anthony Mincey, a former admissions director, said in a phone conversation secretly recorded by federal investigators.

Mincey and three other employees at the for-profit college, including former chief executive Alejandro Amor, are charged with conspiracy and theft of government money. Regardless of the outcome, the federal trial — scheduled to begin in two months — promises to be a primer on how to fraudulently obtain federal education grants and loans.

The alleged fraud at the heart of the FastTrain case — improperly enrolling students who lack a high school diploma or its equivalent — has been an issue at other Florida for-profit colleges.

Billions of dollars in government-funded financial aid are at stake.

No proof needed
At some for-profit colleges, students are allowed to enroll simply by stating they completed high school, without providing any sort of proof. The student just signs an “attestation” form that they have a diploma.

“Anyone can walk in there and say, ‘I graduated from Orlando High School in 1987 or whatever,’ and that’s good enough,” said Pat Elston, a former recruiter for Southern Technical College.

For-profit colleges say their goal is noble: To provide college access for working adults and minorities. Southern Technical said it “does not knowingly enroll students who lack a high school diploma or GED equivalent, nor is such a process authorized or encouraged.”

Community colleges say they, too, aim to provide open access, but Miami Dade College requires an official high school transcript.

“There has to be some structure to the process,” said Juan Mendieta, a spokesman for Miami Dade College.

Haunted by loans
Former FastTrain student Peter Cardenas said he told the admissions representative at the Miami campus that he never finished high school — and the college told him not to worry about it.

Cardenas later dropped out because he was unhappy with the quality of teaching. Seven years later, he’s still haunted by more than $30,000 in student loans, which are in default.

“I wish I could make it go away,” he said.

FastTrain’s seven campuses were closed after a 2012 FBI raid, but not before they raked in more than $35 million in government Pell grants and loans. At another school, Florida Career College, undercover agents found employees producing fake high school diplomas and telling prospective students to lie about their high school diploma status.

The school — which has eight campuses in South Florida — is still operating. Federal prosecutors closed the case in 2012 without filing criminal charges.

‘Couldn’t read or write’
Florida Career College’s former chief executive, David Knobel, said the improper recruiting was done by rogue employees.

At Southern Technical, which has nine Florida campuses, a former instructor said the “high school attestation” loophole is routinely abused. Students are told, with a wink and a nod, that they need either a high school of GED diploma to attend, she said.

“You tell them if they want to go to school here, they need to check one of these two boxes,” said Cheryl Kelley, who said students clearly understand that the school will look the other way.

“I’ve actually had students that couldn’t read or write,” said Kelley, a licensed nurse who taught medical assistant classes. “What we were told is we needed to read the questions to them, and read the answers.”

Allegations denied
Kelley said she resigned in November. Southern Technical denied the allegations and called Kelley a “disgruntled” former employee with a “biased agenda.”

“STC does not knowingly enroll students who do not have the mental capacity to attend college,” wrote school president and chief executive Pedro De Guzman.

A senior vice president at Southern Technical, Ilia Matos, is a board member for Florida’s Commission for Independent Education — the state watchdog agency supervising for-profit colleges. During an October 2013 inspection of Southern Technical’s Tampa campus, the CIE noted “the college is accepting attestations in lieu of high school diploma or general equivalency diploma.”

Because of this, the CIE wrote, “verification of education (high school or GED) was not available in most of the student files reviewed.”

‘Career colleges’
The same was true for Southern Technical’s Fort Myers and Port Charlotte campuses. Florida Department of Education spokeswoman Cheryl Etters said “this is not a violation” because attestations are allowed by Southern Technical’s accreditor.

Accrediting agencies are funded by fees paid by their member schools.

Southern Technical’s accreditor is the Accrediting Council for Independent Colleges and Schools.

ACICS specializes in “career colleges,” which are mostly for-profit institutions.

ACICS also accredits Florida Career College and previously accredited FastTrain.

An ACICS spokesman, Tony Bieda, said less than 1 percent of students are admitted through high school attestations, which he said have been allowed by the accreditor for at least a decade. Bieda said ACICS contacts some students during its campus visits to ask if they really graduated from the high school that the college has on file. In some cases, they didn’t.

“That does happen, but very infrequently,” Bieda said. “The school will be cited for that … and we’ll have an in-depth discussion of how they need to change their procedure.”

‘Not the FBI’
Strict high school requirements might work in traditional higher education, Bieda said, but he said the working adults enrolling at career colleges might have graduated 10 years ago, and may no longer live in the same state as their parents.

“It’s more important for us, as the accreditor, that the student have access to the opportunity,” he said.

Students giving false “attestations” is one area of potential fraud; high school diploma mills are another.

A former director of admissions at FastTrain, Luis Arroyo, told federal investigators that employees were admonished in a conference call not to question the validity of any high school diploma.

“I forbid you to ask questions,” Amor said, according to Arroyo. “If a student said they graduated, that’s it, we are not the FBI.”

Amor could not be reached for comment and his attorney did not return calls.

Ex-strippers as recruiters
A former regional campus director for FastTrain, Jose Gonzalez, wore a wire as part of his cooperation with investigators. He then walked into FastTrain’s Jacksonville campus at around lunchtime on Jan. 19, 2012.

“Let’s just say my estimation is that FastTrain has about 700 students,” Gonzalez said to Mincey, the admissions director. “I would say 400 don’t even have a diploma, bro.”

Responded Mincey: “Mm-hmm, that’s a fact.”

In statements to investigators, ex-employees said Amor built FastTrain’s enrollments by hiring ex-strippers as recruiters, some of whom wore “short skirts and stiletto heels” to work.

Gonzalez said Amor told him: “Hire some hot mommas” and “hire the sluttiest girls he could find.”

“Gonzalez remarked that he was a Christian man and did not know how to hire those kinds of women,” federal investigators wrote in their summary report.

Not ‘flirty’ enough
Thayris Bonilla said she worked at Miami’s King of Diamonds strip club just before joining FastTrain as an admissions rep, though she told the Herald in an interview that she was a waitress, not a dancer.

Bonilla said her FastTrain bosses told her “I needed to be more flirty with people.”

Bonilla lasted only a few months at the job, and she said she hated it because the school targeted “vulnerable” people.

Bonilla said she’d drive through the poorest neighborhoods in Fort Lauderdale, looking for men or women who could be convinced to enroll. Bonilla said the first step was to ask the person “are you looking for a job?”

Once they said yes, the recruiter would switch the conversation to FastTrain’s programs, Bonilla said, and how they could lead to a job in only six or seven months. The next step: Convincing the person to get in the car and travel 20 minutes to the FastTrain campus.

‘Honor Roll Institution’
Bonilla usually worked with another admissions rep, but she said she still felt unease about her safety when inviting men off the street into her car. One day, her admissions partner was a very aggressive saleswoman who convinced four men to hop in the car.

The recruiter was hugging the men, while being “extra, like, super-friendly” to them, Bonilla said.

“It was very uncomfortable,” Bonilla said of her FastTrain experience. “I always had pepper spray and I had a Taser in my car.”

A year before FastTrain College was raided by the FBI for alleged fraud, it was recognized by its accreditor, ACICS, as an “Honor Roll Institution,” which meant the school had two or fewer “findings of deficiency” during accreditors’ last visit.

Before that, Florida’s oversight agency, the CIE, praised FastTrain, writing in an inspection from 2007 that “the school is very well organized and run.”

That same inspection reviewed six student files for proof of GED or high school diploma. None of them had it.

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